About us

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Why we exist

In 2002, a deeply personal tragedy struck one of our founders when he lost his father to prostate cancer — a loss that might have been preventable. This experience highlighted the urgent need for greater diversity and inclusion in healthcare.

Moved by this realisation, co-founders Ash and Katie Rishi decided to take meaningful action. In 2015, they founded COUCH Health with a clear purpose: to bring a human touch to health. Their vision went beyond statistics and industry convenience, focusing on the genuine needs of individuals and the communities they belong to. From this commitment, COUCH Health emerged, dedicated to making a true difference.

Now, COUCH Health is a growing agency, based in Manchester, UK. We’re a global agency, with projects across the US, Canada, Latin America, Europe, and Australia. The COUCH Health team all share one mission: to make clinical research more diverse, inclusive, and accessible.

Now, COUCH Health is a growing agency, based in Manchester, UK. We’re a global agency, with projects across the US, Canada, Latin America, Europe and Australia. The COUCH Health team are unique in that they all share a mission to make clinical research more diverse, inclusive, and accessible.

Meet the team

Meet our experts, passionate about improving accessibility to clinical research, and fighting for true diversity and inclusion

Leadership

Ash
Rishi
Founder and CEO
Heidi
Green
Director of Health Research Equity
Kelly
Pickard-Smith
Director of Community Engagement
Lisa
Jones
Director of People and Culture
Creative Studio
Craig
Noone
Lead Designer
Eleanor
Broadberry
Editorial Director
Paul
Graham
Business Development Manager

Leadership

Ash
Rishi
Founder and CEO
Heidi
Green
Director of Health Research Equity
Kelly
Pickard-Smith
Director of Community Engagement
Lisa
Jones
Director of People and Culture
Creative Studio
Craig
Noone
Lead Designer
Eleanor
Broadberry
Editorial Director
Paul
Graham
Business Development Manager

The team

Ash
Rishi
Founder and CEO
Heidi
Green
Director of Health Research Equity
Kelly
Pickard-Smith
Director of Community Engagement
Lisa
Jones
Director of People and Culture
Creative Studio
Craig
Noone
Lead Designer
Eleanor
Broadberry
Editorial Director
Paul
Graham
Business Development Manager
Lesley
King
Patient Recruitment Manager
Mark
Bloxam
Quality Assurance Manager
Lorna
Wright
Senior Patient Recruitment Manager
Amy
Bonsall
Community Engagement Manager
Chloe
Stephenson
Research and Insights Manager
Jake
Johnson
Senior Designer
Emma
Johnstone
Senior Research and Insights Executive
Lucy
Pilejko
Senior Digital Marketing Executive
Joe
Conway
Senior Patient Recruitment Executive
Lauren
Acton
Creative Artworker
Mert
Kaplanoglu
Community Engagement Executive
Becky
Delaney
Junior Motion Graphic Designer
Madiha
Alotia
Junior Digital Marketing Executive
Leanne
Harvey
Junior UX Researcher
Perla
Nunes
Community Outreach Consultant
Alicia-Mae
McCarron
Creative Digital Designer
Ciara
Jones
Office Administrator

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